Privacy Policy

Effective date: October 12, 2026 · Cherrycom Worldwide SL & Yiwu Yicheng Trading Co., Ltd.

This Privacy Policy explains what personal information is handled through shoppingyiwu.com, why it is used, and how to contact us about it.

1. Who operates this website

This website is jointly operated by Cherrycom Worldwide SL and Yiwu Yicheng Trading Co., Ltd.. References to "ShoppingYiwu", "we", "us", and "our" refer to the website operators in connection with the services they provide.

The operators may handle personal information needed for website administration, customer accounts, orders, customer support, payment coordination, shipping, returns, security, and legal compliance. You may use the contact details below for a privacy request, and the operators will coordinate the response as appropriate.

2. Information we collect

Depending on how you use the website, we may collect:

• Identity and contact details, including name, email, telephone number, billing address, and shipping address
• Account information, including login credentials stored in protected form, preferences, and consent records
• Order and support information, including products, selected options, order status, correspondence, and return requests
• Payment and transaction references supplied by the applicable payment provider (we do not store full card numbers on our servers)
• Technical and usage information, including IP address, browser and device details, pages viewed, session and cart identifiers, referral or campaign context, security logs, and website statistics

3. How we use information

We use personal information where needed to:

• Operate the website, cart, checkout, account, and order-status services
• Fulfil and deliver orders and handle returns or support
• Process and reconcile payments and help prevent fraud or misuse
• Communicate transactional messages and respond to questions
• Send marketing communications only where you have opted in or another lawful basis applies, with an unsubscribe option
• Measure and improve website reliability and use
• Meet accounting, tax, consumer-protection, data-protection, security, and other legal obligations

4. Payments and information sharing

Payments are handled through the method presented at checkout and processed by the disclosed payment provider. We do not ask you to send full card or wallet credentials by email.

We may share necessary information with the other website operator, hosting and website providers, payment processors, fraud-prevention services, couriers, fulfilment partners, customer-support providers, professional advisers, and public authorities where required by law. We do not sell personal information for money.

5. Cookies and similar technologies

The website uses cookies, browser storage, and similar technology needed for sessions, carts, account security, checkout, and service preferences. Blocking necessary storage may prevent these functions from working correctly. Where consent is required for non-essential technology, we will request it before that technology is used. See our Cookie Policy for more detail.

6. Retention and security

We keep personal information only for as long as reasonably needed for the purpose collected, including order fulfilment, support, accounting, tax, fraud prevention, dispute handling, and legal obligations. Different records therefore have different retention periods.

We use reasonable technical and organizational safeguards, including encrypted connections (HTTPS), access controls, and protected account credentials. No internet or storage system can be guaranteed completely secure.

7. International handling

Because the website is jointly operated from Spain and China and uses international service providers, personal information may be handled outside your country. Where applicable law requires transfer safeguards or additional information, the operators and relevant providers will apply the required measures.

8. Your choices and rights

Depending on the law that applies, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal information, and to withdraw consent for future processing. You may also unsubscribe from marketing messages at any time.

Some information cannot be deleted immediately where it must be retained for an order, security, accounting, tax, legal claim, or another lawful reason. We may need to verify your identity before completing a request.

• Email: [email protected]
• Phone: +86 152 6736 8613
• WhatsApp: +44 7599 352109

9. Children, changes, and contact

This website is intended for customers able to enter a purchase contract and is not directed to children. If you believe a child has supplied personal information without appropriate authorization, contact us.

We may update this policy when our services, providers, or obligations change. The effective date at the top identifies the current version.

Questions about this policy can be sent to [email protected].